PROGRAM DESCRIPTION: 

The Computer Support Specialist Program covers the diagnosis and repair of computer hardware and software problems. Computer Support Specialists might: repair customers’ machines for a computer repair company; help maintain the hardware and software belonging to a company or governmental agency; or work at a help desk, aiding callers to repair problems encountered while running software.

Upon graduation, students will receive a certificate of completion.

PROGRAM COURSES:

Some of the courses in this program are:

• Personal Computer Components
• Laptops and Portable Devices
• Operating Systems (Linux and Apple OS 10, though the emphasis will be on Microsoft XP, Vista and Seven)
• Printers and Scanners
• Networks
• Security
• Safety and Environmental Issues
• Communication and Professionalism

PROGRAM LENGTH:
The Computer Support Specialist Program takes approximately two months to complete.

ADMISSION REQUIREMENTS:

Individuals applying for this course are required to:

• Interview with an admissions counselor;
• Be at least 17 years of age (applicants under the age of 18 require written permission from a parent or legal guardian in order to enroll, and a parent or legal guardian must sign the enrollment agreement);
• Read at a tenth grade level; and
• Present proof of secondary education (high school diploma or GED certificate).

In the event that proof of secondary education is unavailable, JRT will help the applicant obtain a Texas high school diploma recognized by Job Ready Training and all public colleges and universities in Texas.